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Soft Touch Boxes
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Bespoke Packaging
australian-family-business Australian family business
award-winning-design Award winning
design
ethical-and-sustainable Ethical & sustainable manufacturing
over-80per-recycled-materials Over 80% recycled materials
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GOT QUESTIONS?

As we use TNT couriers, we unfortunately cannot deliver to a PO Box, as your parcels need to be signed for. TNT cannot divert a booked (en route) delivery to a post office or secondary address. TNT drivers cannot call you to advise of their delivery times. There must be someone at the address during business hours to sign for the delivery, otherwise you must provide an Authority to Leave, with clear instructions for a safe place the parcel can be left by the driver. If you cannot be present for the delivery, you must either authorise someone else to sign on your behalf, or supply an alternative primary delivery address when you place your order.
Within Australia, delivery times are generally:

Unbranded orders
Eastern seaboard metro areas (incl TAS) 2-3 days
Eastern seaboard rural areas (incl TAS) 3-5 days
WA & NT metro areas 5-7 days
WA & NT rural areas 5-10 days

Branded orders
Generally 5-10 days including delivery, depending on your location

International
Please contact us for an ETA for your country

Please note: Above delivery times are estimates only and may be impacted on by Covid-19 related delays.
Absolutely! We use TNT to deliver your order and as soon it is shipped, you will be sent a merry little email containing a tracking link, which you can use to stalk your order all the way to your door.
Unfortunately, we are unable to issue a refund for a change of mind. More detailed information about our returns policy can be found here returns and exchanges
Of course! Simply email us to let us know the box size and colour you need, along with your shipping address and contact phone number. We’ll be glad to get a sample winging its way to you in a jiffy.

STILL GOT QUESTIONS?

You can speak to a real person by calling

1300 269 224

or email us at: orders@theboxoffice.net.au